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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


August 8, 2023

5  out of  5 rating by J C
"Outstanding help with managing changes in policies and answering all our questions!!! Prompt, thorough help! Nichole is our go to!!"

Gary McGrean

March 8, 2023

5  out of  5 rating by Gary McGrean
"As always I am very satisfied with his office and staff. I keep going back for his services"

Angie Breese

February 7, 2023

5  out of  5 rating by Angie Breese
"Nate is amazing at explaining "insurance terminology" to regular people in my opinion."

Desert Amethyst

April 22, 2022

1  out of  5 rating by Desert Amethyst
"It took 3 weeks to get ahold of someone at this office. My phone calls and emails were ignored and never answered. Several attempts to go to their office and the doors were closed at 3:45 when it says on the door that they close at 5:30pm. When you do get service, the lady there is rude AND they always say that there is a problem with their equipment (printer, main website, etc.) This has been a problem there for years. After using Nate for nearly 10 years and watching the service get worse and worse, I’m leaving as a customer. There are much better and more affordable choices out there."

chuck berry

June 2, 2021

1  out of  5 rating by chuck berry
"we have had home owners insurance with nate for 13 years but bc we will not insure our vehicles they are dropping us , trying to strong arm a customer that has given u business for that long at the drop of a dime . i do not recommend this place to anyone. shop around and get yourself the best deal instead of paying his house payment for him. bc he will screw u over to if its in his best interest ...."

Emily Carrington

March 16, 2021

5  out of  5 rating by Emily Carrington
"Nate and his team have taken care of my family's insurance needs for over a decade. He is very professional, knowledgeable, and responsive. The other thing we truly love about Nate is that he is big on supporting others in the Ankeny community and beyond. He is frequently involved in charities and sponsorships to improve others' lives. He recommends and supporting other local businesses. All around great guy and great team to work with!"

Kyer Robinson

March 11, 2021

5  out of  5 rating by Kyer Robinson
"Nate and team have always helped us with all of our insurance needs. They are very responsive and always willing to help us out. The service have also been great and competitivly priced."

Charlotte “Char” Mollendor

March 9, 2021

5  out of  5 rating by Charlotte “Char” Mollendor
"We priced multiple companies regarding prices (#1) and customer service (#2). Nate and State Farm qualified in both categories! Signing up for coverage was very informative as Nate took the time to talk about every aspect of our three policies. We may be old school, but there is nothing better to us than sitting on the other side of a desk and having that personal contact. We got that with Nate! Give him a call!"

Jon Carrington

March 9, 2021

5  out of  5 rating by Jon Carrington
"Been with SF forever. We left twice thinking we could save money. Long story short...we didn’t. We returned and will never go somewhere else. I would highly recommend. Family friendly treatment. Fair, honest, and responsive. Unusual qualities in an insurance company."

Cory Houghton

March 9, 2021

4  out of  5 rating by Cory Houghton
"Nate takes care of all of my insurance products and I think that he is really competitive. He's always a phone call away and always gives me good advice."

Venture Management

March 8, 2021

5  out of  5 rating by Venture Management
"Nate really provides service on a very personal level. Much more than a corporate drone like so many are. He is very responsive, timely, and truly interested in providing you with the best product for your personal or company's circumstances. Highly recommend."

Matthew Sutton-Vermeulen

March 8, 2021

5  out of  5 rating by Matthew Sutton-Vermeulen
"Nate helped me review our insurance needs for contracting to build a new house. He made it easy to understand and followed through in a prompt manner that was clear, complete and concise. He is a good man and good at what he does."

Fawn Soulinthavong

March 8, 2021

5  out of  5 rating by Fawn Soulinthavong
"Nate and all his staff are awesome people to work with. They have always take good care of us. Great customer service, honest, helpful and straight forward. Highly recommended Nate Sammler as an agent !"

Adult Nate

January 18, 2021

5  out of  5 rating by Adult Nate
"Great agency, always taken care of me and my family.."

steve carnine

January 7, 2021

5  out of  5 rating by steve carnine
"Nate is prompt on all our needs even though some are at the last minute. Very good service over several years."

Jenna Colosimo

November 20, 2020

5  out of  5 rating by Jenna Colosimo
"Nate made sure to explain everything about my policies in a way that somebody who doesn’t know much about insurance could understand. I have not had that type of experience with any other company. Highly recommend giving them a call for a quote."

Mario Colosimo

November 20, 2020

5  out of  5 rating by Mario Colosimo
"Great customer service and great coverage options."

Will Stout

November 5, 2020

5  out of  5 rating by Will Stout
"Awesome people to work with.. Honest and straight forward..."

allan jones

October 20, 2019

5  out of  5 rating by allan jones
"Excellent service. I had was stuck out on the road and they made sure I got somebody cuz I couldn't get it done correctly"

Ariel Solis

July 13, 2019

1  out of  5 rating by Ariel Solis
"To much back and forth and they don't even call you back our let you know they have to be brought in side when it comes to dogs"

Kara Dieke

June 28, 2019

5  out of  5 rating by Kara Dieke
"I have been working with Nate for the past couple months, and he has been both knowledgeable on the areas of insurance and flexible in terms of how and when we work. The office is also very welcoming, so I feel comfortable coming to Nate, Ashley, or MacKenzie with any questions I have. If you are looking for insurance, look no further than Nate Sammler!"

Gretchen Schnoor

August 24, 2018

1  out of  5 rating by Gretchen Schnoor
"Had horrible time with cancling my policy. They overcharged me and are trying to make me pay double and told me I just had to deal with this. Never again will I be using state farm"

Brandy Zwaschka

August 24, 2018

1  out of  5 rating by Brandy Zwaschka
"Would give them no stars if i could. Had insurance with them for 4 months. Bought a new car and called to cancel old car and put new one on policy. They added the new car and didnt take the other one off. Took 2 1/2 weeks for them to reimburse me for their mistake. That was the second mistake they made on my premium. Very disappointed."

Aaron White

August 24, 2018

1  out of  5 rating by Aaron White
"After cancelling our policies, due to be DOUBLE in price over anyone else, they still said they were going to take out our premiums that were not due for another 5 days! Horrible business practice!"

Adam see

September 7, 2016

5  out of  5 rating by Adam see
"Nate and his team went above and beyond to transfer my insurance policies in short form so i could meet the coverage requirements to get my dog out of the pound by the end of the business day. I could not get ANY other agents in the Des Moines area to jump through the required hoops with me, let alone do it within a day. If i could give them more than 5 stars for this experience I would. Thanks again guys!"