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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lee Navin

Lee Navin

August 16, 2025

5  out of  5
rating by Lee Navin
"Nate and his office have been a big help with my insurance needs for my family since he took over agent T. Smith back in 2009. I have been a State Farm customer since 1977 when I got my first car."
We responded:
"Lee, on behalf of all of us at State Farm, thank you for your loyalty and partnership with us for all of those decades, that's amazing! We certainly are happy that we've been able to provide you and your family with great service, and we look forward to many, many more years of working alongside you and your family."
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Doni Jiram

August 9, 2025

5  out of  5
rating by Doni Jiram
"I recently met with Nate to review our annual coverage. He explained the pros and cons of the coverage in detail, making the process easy for us. We appreciate his understanding of our current needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for any of your insurance needs ( auto, home, life, disability), just let us know! We look forward to working with you for years to come!! Nate and Team."
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Julie Peck

August 9, 2025

5  out of  5
rating by Julie Peck
"Recently I had some concerns and questions about a claim. I emailed him about it. He called me right away and addressed all of my questions I had, and put me at ease! Everyone in his office are great! Always feel like he's there for you!"
We responded:
"Julie, thankyou so much for taking the time to post such a nice review. We're thrilled that you have had good experiences with us, and we hope that we'll have the opportunity to continue to work with you for years to come. Thanks, Nate and Team."
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Mitch Schilling

August 9, 2025

5  out of  5
rating by Mitch Schilling
"I feel valued and personally cared for through their excellent communication and service. I ever have a problem getting my questions answered."
We responded:
"Mitch, thank you for the great review! Our office does put a lot of focus on service and helping our customers, so we really appreciate it when we hear good feedback. We look forward to serving you and your family now and hopefully for years and years to come!! Nate and Team."
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Denny Johnson

August 9, 2025

5  out of  5
rating by Denny Johnson
"After our car was hit in a driveway, car was totaled and driver had minimum coverage, Nate and Nicole help me file through my insurance{State Farm) and I was pleased with the outcome. I was expecting disapointment but came out happy i have Stae Farm insurance with Nate"
We responded:
"Denny, thank you for the review and for your patience as we helped navigate a claim situation that was unfortunate for you. But we are thrilled that the overall experience went well, and we were able to help you through the claims process till it was closed and completed. We are grateful for your business!! Nate and Team"
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Jeff Kallem

August 8, 2025

5  out of  5
rating by Jeff Kallem
"I’ve been a State Farm customer all my life, starting with insurance for the first car I bought when I was a teenager through all the properties I’ve owned at one point in my adult life. Nate has been my agent for 20 or more years. He and his staff have always been quick to get me the answers and/or help I’ve needed. I can’t recall ever having a negative experience with any of them. That’s why I’ve stayed a loyal client of theirs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you so much Jeff !! Nate and Team"
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Jan Muench

August 8, 2025

5  out of  5
rating by Jan Muench
"Nate was patient and helpful during our recent review. I felt he was honest and gave us good advice. I never got the feeling he was trying to upsale me and his information about State Farm’s approach to hail damage was helpful. It was a good experience. Mark Muench"
We responded:
"Wow, thank you Jan for such a great review. We put a lot of focus on service here and we're thrilled when we get feedback that tells us we are on the right path. Insurance can be confusing and for many frustrating, which is why these reviews can be so helpful. We appreciate you coming in to visit, we certainly appreciate your business, and we hope that we will be the agency you trust for all your insurance needs for years to come!! Nate and Team."
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Candy and tony Champlin

July 7, 2025

5  out of  5
rating by Candy and tony Champlin
"Nicole and staff were very helpful and answered all of are questions"
We responded:
"Candy and Tony, thank you for the positive review. We look forward to working with you on any and all of your insurance needs, whether home, auto, life, health, etc. now and hopefully for years to come. Nate and Team."
Profile photo of Angel Williamson

Angel Williamson

June 12, 2025

5  out of  5
rating by Angel Williamson
"I bundle all of my policies and they’re always helpful when I have questions or need help with anything. They proactively reach out once a year to go over everything to make sure adjustments are done if needed. Highly recommend them."
We responded:
"Angel, thank you for the kind words. We work hard to provide good service and are happy we've been able to help you all these years. I look forward to many more years serving your insurance needs."
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jan kuhl

June 9, 2025

5  out of  5
rating by jan kuhl
"After experiencing a recent car accident, Nate helped me navigate the next steps with kindness and support."
We responded:
"Jan, thank you for the very kind words and review. We are always here to lend a hand or answer questions you may have. You are a pleasure to work with, and I hope we will have the opportunity to act as your agency for years to come! Nate and Team."
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Peggy Andersen

May 30, 2025

5  out of  5
rating by Peggy Andersen
"This is an amazing office, staff and agent. State Farm Insurance has always been successful in working with me on claims"
We responded:
"Peggy, thank you so much for that great review!! We believe in great service, and are always excited when our efforts are recognized. When we have great clients like you, it makes our job that much easier. Thank you again, Nate and Team"
Profile photo of Lee Heldt

Lee Heldt

May 19, 2025

5  out of  5
rating by Lee Heldt
"Nate and his team truly take the time to be thorough with providing the information we request along with a straightforward explanation of the reasoning and justifications that are a result of our insurance statements."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We appreciate you and your family, and hope that we'll have many more years of servicing your insurance needs. Nate and Team."
Profile photo of Jennifer Albrecht

Jennifer Albrecht

May 19, 2025

5  out of  5
rating by Jennifer Albrecht
"Excellent agent!! Takes the time to personally review accounts and makes time for you."
We responded:
"Jennifer, thank you for taking the time to write such a nice review! We appreciate you and hope we'll have the opportunity to serve you for many years to come. Nate and Team."
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David Hedrick

May 5, 2025

5  out of  5
rating by David Hedrick
"Nate and staff do a great job. Anytime we have a claim they are very professional and get things done in a timely matter."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Karmon Hill

Karmon Hill

May 1, 2025

5  out of  5
rating by Karmon Hill
"I have to say that I am not a fan of meeting to go over insurance. But Nate makes it so easy to get through it. Taking time to make sure that you understand each part before moving on. I have been with Nate for almost 10+ years hope he stays for another 10+ years. Thanks Nate and all his staff."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Laurie Fife

Laurie Fife

April 29, 2025

5  out of  5
rating by Laurie Fife
"Great agent! Very personable and helpful. Office staff is also very friendly and eager to help."
We responded:
"Laurie: Thank you for the wonderful review. It's been a pleasure to work with you and your family over the years with all of your State Farm Insurance policies. And I sincerely hope that we'll have the opportunity to work with you for many years to come! Nate and Team."
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Bob Callahan

April 28, 2025

5  out of  5
rating by Bob Callahan
"I have been very pleased with Nate and his office. They are always quick to respond and work with me to make certain that I have the appropriate coverage at the best rates. I highly recommend his services."
We responded:
"Bob: Thanks for the great review or our agency. It's always a pleasure to work with you, and we hope you'll continue to look to us for any and all of your family insurance needs now or in the years to come. We are proud of the service we aim to provide and are delighted to see that you've been happy with us. Thank you!! Nate and Team"
Profile photo of Jill Grover

Jill Grover

April 28, 2025

5  out of  5
rating by Jill Grover
"Nate is a great guy. He gave us good advice on our vehicles and house insurance. Definitely glad we went in for a review.of our polices."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Nate and Team"
Profile photo of Lee Engle

Lee Engle

March 29, 2025

5  out of  5
rating by Lee Engle
"I like Nate. Nate a good agent. Nate help me a lot"
We responded:
"Thank you Lee for taking the time to write a nice review of our office. We hope that we will have the opportunity to serve you for years to come on any and all of your insurance needs, whether that be home, auto, life, or disability insurance needs. We are here to help!! Thanks again, Nate and Team"
Profile photo of Morgan Prescott

Morgan Prescott

March 21, 2025

5  out of  5
rating by Morgan Prescott
"Great agent, prompt and helpful!"
We responded:
"Morgan: Thank you for the wonderful review of our small business. We appreciate your business and look forward to helping you with all of your insurance needs for many years to come! Nate and Team. "
Profile photo of Elizabeth OBrien

Elizabeth OBrien

March 21, 2025

5  out of  5
rating by Elizabeth OBrien
"Nichole was super friendly and helpful"
We responded:
"Elizabeth, thank you for the great review. We think that Nichole is pretty outstanding too! And we thank you for your business and hope that we'll have a great working relationship for all of your insurance needs for years and years to come. Thank you again, we appreciate you!! Nate and Team"
Profile photo of Kathy Friest

Kathy Friest

January 27, 2025

5  out of  5
rating by Kathy Friest
"Thanks for taking the time to review our insurance coverage with us! We appreciate you and your team for being there for us."
We responded:
"Kathy, thank you so much for the great review. We really appreciate it, and we hope we'll have a great relationship for many many years to come. We're happy to be your agency for all things, home, auto, life, and health insurance!! Nate and Team."
Profile photo of Joni Hopkins

Joni Hopkins

December 23, 2024

5  out of  5
rating by Joni Hopkins
"Best agent I’ve ever had. Had always made it super easy to change anything to my plan even changing over cars it started right away. Always take time to explain something if I need it and always checks in to make sure everything is well. Plus I’ve never had insurance as cheap as this love it highly recommended"
We responded:
"Joni, thank you for the great review. We are happy that you have had a great experience with us, and we hope that we'll be able to continue to serve you for many years to come. Nate and Team"
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Samantha Engle

December 19, 2024

5  out of  5
rating by Samantha Engle
"Love having Nate as my insurance man!! 10/10 Nichole in the office is pretty cool as well!"
We responded:
"Samantha, thank you for the great review. We are excited to work with you and your family now and for years to come. Nate and Team"
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Destiny Lawton

November 13, 2024

5  out of  5
rating by Destiny Lawton
"Nate is great! Doesn't bullshit, gets to the point and also shares real life experiences he has had. You can tell he cares because he always answers any questions you may have and follows up when he wants you to seriously consider your options."
We responded:
"Destiny, thank you so much for the great review, we really appreciate it. We are so happy to get to work with you and your family, and hope we'll continue to do so for many years to come. Nate and Team."