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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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lingling Qiu

August 27, 2024

5  out of  5
rating by lingling Qiu
"Hey, Guys. I have to say Nichole--office manger super helpful. Due to my working hours, she is fully patient Email me all the details and answered all my questions in a good time period. Super recommend this place. They will work with you no matter phone, text or email . Thank you, Nichole and State Farm"
We responded:
"Ling, thank you so much for your great review of our office, and I agree that Nichole is great to work with. We appreciate the positive feedback and are happy to see you're pleased with our ability to work with you when and how you prefer, whether text, email, or phone. We hope we will have the opportunity to serve all of your insurance needs for years to come. Nate and Team."
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Carlos Celeste Vittini

August 23, 2024

5  out of  5
rating by Carlos Celeste Vittini
"Nichole is always there to help with any questions or concerns I may have. They truly care about their customers. Excellent experience since day one, and I have been doing business with them for five plus years. Highly recommended."
We responded:
"Thank you for the great review! We are so happy that you've had such a great experience with us, and we can't wait to serve you and your family for many years to come. Nate and Team"
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jon b

July 19, 2024

5  out of  5
rating by jon b
"Nate was very helpful finding me the right policy for my business. I would. Recommend him to anybody."
We responded:
"Jon, thank you for positive review, we appreciate it!! We hope we'll have the opportunity to work with you in future on any and all of your auto, home, business, life or disability needs. Nate and Team."
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Lee Kron

July 2, 2024

5  out of  5
rating by Lee Kron
"Nate has always taken good care of us with our insurance policies over the years. We have been with Nate now for many, many years. He always gets us the best premiums and is an honest guy. Even when we shopped around, Nate understood and clearly showed us our savings compared to other bids that we had gotten. He knows his clients and how to interact and talk to them as well. Makes things very easy and comfortable. He's a real one."
We responded:
"Wow, thank you for the great review!! We are so happy we've been able to partner up with your family for all of these years, and I certainly hope that we'll have the opportunity to serve you for many many more years to come. Thanks Kron family!! Nate and Team"
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Sara Ulmer

July 1, 2024

5  out of  5
rating by Sara Ulmer
"Nate is great at explaining your insurance options or giving suggestions as to coverage based on your need. He is straight forward and helpful. I am confident in his knowledge of the products and that my coverage is sufficient based on my situation. It is easy to get an appointment or to talk with him about questions regarding coverage or claims. I like that he gets to know you as a person in addition to making sure your insurance needs are met."
We responded:
"Sara, thank you so much for the very kind review, we certainly appreciate it. We've always enjoyed working with you, and hope we'll have the opportunity to partner with you for years to come!! Nate and Team"
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Jessica Lin and Justin Le

June 24, 2024

5  out of  5
rating by Jessica Lin and Justin Le
"Nichole Epstein was so helpful and knowledgeable. She answered all my questions. Very nice and professional!"
We responded:
"Thank you for the very kind review. We're super happy to have you and your family as customers and look forward to many more years of working together!! Nate and Team"
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Closed Captioner

June 21, 2024

5  out of  5
rating by Closed Captioner
"I have never had a bad experience with this agency. Nichole is extremely knowledgeable and helps in every way possible that no other place has ever provided me. Definitely feel she has the best intentions for any outcome. Would highly recommend, but be sure to ask for Nichole!"
We responded:
"Thank you for the great review! Nichole is a great team member and is fantastic to work with, we're very lucky to have her around. We hope that our agency will continue to provide you and yours with outstanding service for all of your home, auto, and life insurance needs for years to come!! Nate and Team"
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Justin Epstein

May 24, 2024

5  out of  5
rating by Justin Epstein
"Nate, Nichole, and Kris do an amazing job of explaining coverages and what is best for me and our family. They are always super friendly."
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Bob Brown

May 1, 2024

5  out of  5
rating by Bob Brown
"Nate helped us balance our coverage with care and professional insight."
We responded:
"Thank you for the great review!! We're happy that we could help you and your household with their insurance needs, and we hope to have the opportunity to serve you for years to come! Nate and Team"
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Dale Otte

May 1, 2024

5  out of  5
rating by Dale Otte
"Nate and his staff take the time and effort to effectively serve their clients and are very professional to work with."
We responded:
"Dale, thank you for the great review. It's been a pleasure to work with you and the family all of these years. I hope we'll have the opportunity to continue to serve you for many years to come!"
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G Mc

April 14, 2024

5  out of  5
rating by G Mc
"We have had Nate as our agent since moving to Ankeny over a decade ago. Nate and his staff have been quick to answer questions and explain policies. Yes, we have had to file a couple claims, Iowa=Hail damage. Life happens, all has been good."
We responded:
"Thank you for the kind review. We really appreciate it, and look forward to helping you for hopefully a few more decades to come. Nate and Team."
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James Monaghan

April 3, 2024

5  out of  5
rating by James Monaghan
"Nate helped us change from our old insurance company back to State Farm after being away for several years. Like coming back home to family. Saved on policies and more coverage. Thankyou Nate"
We responded:
"Jim, thank you for the great review, and we were so happy to welcome you back to SF and to our agency. We hope we will continue to have the opportunity to serve all of your auto, home, life/health, and other insurance needs for years to come. Nate and Team"
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Biff Renner

April 3, 2024

5  out of  5
rating by Biff Renner
"Nate and the staff at State Farm are always very friendly, willing to help us in the best way possible. We have been with this office for many years and they do a great job!"
We responded:
"Biff, thank you so much for the great review. We work hard to provide you and all of our customers with great service and certainly appreciate it when we see we're doing well. Here's to many many more years of working together!! Nate and Team"
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Lu Anne Gafford

April 3, 2024

5  out of  5
rating by Lu Anne Gafford
"We have been customers of State Farm for over 40 years. Nate and his team became our agent when our agent retired. We have loved the personal service, friendliness and care that Nate and his team have given to us and our children throughout the years. Whenever we have a question or want to change/add to our policies they make it so seamless."
We responded:
"LuAnne, thank you for the kind words and review. It's been a pleasure to get to know you and Brad all these years now. I/we hope that we'll have the opportunity to serve you for many more years to come. Thank you, Nate and Team"
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Jennifer Duke

April 3, 2024

5  out of  5
rating by Jennifer Duke
"Ive been with Nate for about 15 years. I found an agent that provides great customer service by answering phone calls, returning calls, and most of all taking care of all my insurance needs. I highly recommend Nate and his team!"
We responded:
"Jennifer/Travis: Thank you for the great review. We always appreciate it when customers share their positive experience with our agency. We love to work with you guys and hope we'll have that opportunity for years to come. Thank you, Nate and Team"
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Jim Carlton

March 25, 2024

5  out of  5
rating by Jim Carlton
"Friendly, responsive, very knowledgeable regarding my insurance needs"
We responded:
"Jim, thank you for the very kind review. We are happy to hear you've had a great experience with our office, and we hope that we'll have the opportunity to serve you for years to come. Nate and Team"
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Larina Blad

March 8, 2024

5  out of  5
rating by Larina Blad
"Nate and his team, Nichole and Chris, are amazing to work with. Couldn’t ask for a better insurance team. Amazing!"
We responded:
"Larina, thank you so much for the kind words. You and your family have always been great to work with, so it's our pleasure to serve you all. Nate and Team"
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John Beaudette

February 19, 2024

4  out of  5
rating by John Beaudette
"Nate and his team have always been helpful and kind when I need assistance. When we reviewed my coverages with Nate's staff we were able to appropriately change my coverage that saved me some much needed money. Thank you Nate and team for all that you do."
We responded:
"John, thank you so much for the kind words and the great review. We work hard to provide top quality service to match our great auto, home, and life insurance products. We certainly hope that we'll have the privilege of serving you for many years to come. Nate and Team"
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Joseph Farley

February 15, 2024

5  out of  5
rating by Joseph Farley
"Just met with Nate today, he explains insurance in way my entire family could understand. He really works hard to get you the coverage needed and the discounts you deserve."
We responded:
"Joe, it was nice to see you all last night, and thank you for the very kind review. We are happy to serve you and your family, and look forward to doing so for years to come. Thank you! Nate and Team"
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Jim Schaefer

February 15, 2024

5  out of  5
rating by Jim Schaefer
"Nate and staff have always been very helpful and make everything as easy as possible. Adding a policy for a new vehicle or even removing one is a painless process. Each time I have had an incident with a vehicle or my house they help get the ball rolling very quickly. Couldn't ask for better service."
We responded:
"Jim, thank you for that great review and sharing your positive experiences with my agency and team. We hope to continue to serve you for years to come, and thank you for your business!! Nate and Team"
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Becky Leer

February 14, 2024

5  out of  5
rating by Becky Leer
"Nate and his staff have always been helpful and professional! They are always available to answer questions or pop in for a quick question on a policy. I have been with Nate for years now and am very happy with his agency."
We responded:
"Becky, thank you so much for the very kind review. We've enjoyed the last decade plus of serving you and your family. And we hope we'll be fortunate to continue to work with you for years to come. Nate and Team"
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Robert Stacey

February 14, 2024

5  out of  5
rating by Robert Stacey
"Been with Nate for years, fast replies and great service."
We responded:
"Robert, thank you for your trust in me and my team all these years. We're proud to be here to help you with all of your insurance needs. Thanks, Nate and Team"
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kentonhines

February 14, 2024

5  out of  5
rating by kentonhines
"Nate and his team have always been there for me and my family. Either helping out after an accident or helping us understand our policy and recommend what suits us well. Have never felt pressured working with Nate."
We responded:
"Kenton, wow, thank you for such a great review. We have and continue to truly enjoy working with you and your family. Through the tougher times and in the good ones. We look forward to serving you for all your insurance needs now and in the years to come. Nate and Team"
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Megan Jaeger

February 14, 2024

5  out of  5
rating by Megan Jaeger
"Nate and his team have always been helpful and quick to answer any questions by phone or email. They take the time to look into issues and figure out a way to solve the issue whatever it is. They also never miss a birthday or holiday card (all hand written too). They definitely care about their customers and never make it seem like we’re an inconvenience to them like some places do. Definitely recommend to anyone! Been with Nate over 10 years and don’t plan on leaving any time soon!"
We responded:
"Megan: Thank you, those were very kind endorsements of my agency. We do work very hard to make sure our customers know they aren't just a "policy" to us. We want to make sure we take the time to know our clients and then work with them in whatever method is best for them. We are very happy to be youragency, and look forward to another 10 plus years!! Nate and Team"
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Kyer Robinson

January 26, 2024

5  out of  5
rating by Kyer Robinson
"Nate and team do a great job helping me find the right insurance products to fit our needs."
We responded:
"Kyer, it's been a pleasure working with you and Kyle over all these years. I hope we'll continue this great working relationship for years to come. Thank you for the kind words and review. Nate and Team"